Privacy Policy

Effective Date: 1 January 2026

Spray Foam Zenith Insulation respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our spray foam removal services in Torquay and across Devon. We've been in business since 2022, and we keep things straightforward - just like our work.

Information We Collect

When you contact us or request a quote, we collect the details you share with us. That includes your name, phone number, email address, and the address where you need spray foam removal. We also collect information about your property and the work you need done.

If you browse our website, we may automatically collect technical data such as your IP address, browser type, and pages you visit. We use this to understand how people find and use our site.

How We Use Information

We use your information to respond to your enquiry, provide a quote, and carry out the spray foam removal work you've asked for. We also use it to schedule appointments, send updates, and take payment.

With your consent, we may send you occasional news or offers about our services. You can opt out at any time. We never sell your personal data to anyone.

Cookies and Tracking

Our website uses cookies to make your visit smoother and to remember your preferences. Cookies are small files stored on your device that help us improve your experience.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you do that, some parts of our site may not work as well, but you can still contact us by phone or email.

Analytics and Third-Party Tools

We use trusted third-party tools like Google Analytics to see how people use our website. These tools collect anonymous data such as pages visited and time spent on the site. They don't identify you personally.

We may also use third-party services for scheduling, invoicing, or email updates. These providers only access the information they need to perform their service and are required to keep it confidential.

Data Sharing and Disclosure

We share your information only when necessary to run our business. That means with our own team, and with trusted suppliers like payment processors or scheduling software who help us serve you.

We may also share information if required by law, or to protect the rights, property, or safety of Spray Foam Zenith Insulation, our customers, or others. We never rent or sell your personal data.

Data Retention

We keep your personal information only as long as we need it to provide our services and meet our legal obligations. For example, we keep job records for a reasonable period so we can handle any follow-up questions or warranty claims.

When we no longer need your data, we securely delete or anonymise it.

Data Security

We take the security of your information seriously. We use reasonable technical and organisational measures to protect it from unauthorised access, loss, or misuse.

Our team is trained to handle your data responsibly. While no method of transmission over the internet is completely secure, we work hard to keep your information safe.

Your Rights

Under UK data protection law, you have the right to access the personal information we hold about you. You can also ask us to correct, delete, or restrict how we use your data.

If you want to exercise any of these rights, just contact us using the details below. We'll respond promptly and help you however we can. You also have the right to complain to the Information Commissioner's Office (ICO) if you're unhappy with how we've handled your data.

Children's Privacy

Our services are for homeowners and businesses, not children. We do not knowingly collect personal information from anyone under 16.

If you believe a child has given us their details, please contact us so we can remove that information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we do, we'll post the new version on this page and update the effective date.

We encourage you to check back occasionally so you stay informed about how we protect your information.

Privacy Contact